How it works

Our Help Section: Your reliable partner for important questions and solutions in Reental

To be able to invest in Reental it is necessary create or connect a Wallet and is used to guard your tokens and authorize all transactions in a secure manner.

What wallets can I use?

In Reental you can choose how to connect your external wallet (metamask, rabby... And also switch between different wallets according to your needs.

Available options

HumanWallet (recommended to start with if you don't have crypto experience)

  • Wallet integrated with Reental.
  • Access through biometry.
  • It doesn't require installing extensions.
  • Designed for new users or those looking for simplicity.

External wallets

If you're already using an external wallet, you can also connect:

  • MetaMask
  • Rabby
  • Or any compatible wallet using WalletConnect

These options are designed for users with previous crypto experience.

Switch between wallets

You can connect more than one wallet to your Reental account and switch between them when you need it.

For example:

  • Use HumanWallet to invest in a simple way.
  • Use a external wallet for advanced operations or external asset management.

At any time you can select which wallet you want to use before carrying out an operation.

Keep in mind

  • Each wallet works independently
  • Investments and balances are shown depending on the wallet you have active at that time.
  • Some functions may require a specific wallet (for example, use as collateral in certain services).

Which one should I use?

  • If you're starting out in the blockchain environment: HumanWallet.
  • If you already use crypto regularly: MetaMask or Rabby.
  • If you want flexibility: Use both and alternate between them.

In this guide, we explain How to create and connect a HumanWallet step by step, whether you already have one, or if it's your first time.

🎥 Tutorial video
We recommend that you follow this guide along with the video:
👉 [Video: How to create or connect your Human Wallet in Reental]

Access to Reental (Login)

  1. Access app.reental.co
  2. Enter your email or sign in with your Google or Discord account if you have it linked.
  3. Accept the terms and conditions.
  4. Enter the access code that you will receive by email (if you log in with the email).

Option A: Connect an existing Human Wallet

if You already have a Human Wallet created, the process is quick and simple:

  1. Click on “Connect Human Wallet”.
  2. The system will open the access key manager where the previously saved keys are displayed.
  3. Select the account you want to use.
  4. Authenticate with your biometry (fingerprint, facial recognition or device code).
  5. The wallet will be connected automatically.

  • Device biometric authentication screen

Option B: Create a new Human Wallet (new users)

If this is your first time and You don't have a Human Wallet, follow these steps:

Step 1: Start creating

  1. Click on “Connect wallet”.
  2. Select the option “I don't have a Human Wallet”.
  3. Read the safety information and confirm to continue with “Create Human Wallet”.

Step 2: Save your access key (Passkey) — VERY IMPORTANT

During the process, the system will ask you Where do you want to store your access key (Passkey).

Common options:

  • Google Password Manager
  • iCloud keychain (recommended option)
  • Physical security key

⚠️ Important safety warning
We do not recommend storing the key only in the browser's local profile (for example, Chrome local).
If you change your browser, delete the profile or the device fails, you could lose access to your wallet.

👉 The safest thing to do is to use a cloud password manager such as iCloud or Google, which allows you to recover access from other devices.

Step 3: Confirmation using biometrics

Once the saving method has been chosen:

  1. The system will ask you to confirm the action using biometry (fingerprint, face, or device method).
  2. This is for create and save the access key securely.

Verification and validation of the wallet

To finish the process:

  1. Pulsa “Verify wallet”.
  2. You will see the icon of the Connected Human Wallet.
  3. Pulsa “Validate” to complete the process.

Wallet ready to invest

Once the previous steps have been completed:

  • Your Human Wallet is properly connected.
  • Your account is ready to invest.
  • You can now access projects with Tokens for sale and operate within the Reental ecosystem.
  • If you don't have crypto or don't know how to get it, you can invest by bank transfer and we buy the tokens for you and send them to your wallet.

Key Safety Information

  • You Access key is personal and only you can use it.
  • Reental Don't keep your keys nor can it access your wallet.
  • Using iCloud or Google to save your Passkey reduces the risk of losing access.

FAQs

Is it mandatory to create a wallet to invest?

Yes. The wallet is necessary to hold your tokens and authorize investments.

Does Reental keep my keys?

No. Your wallet is personal and you are in control of your access.

Can I change my wallet later on?

Yes. From your profile you can connect other compatible wallets.

Can I connect with a HumanWallet to other Reental services?

Not yet, with the HumanWallet you can only connect to app.reental.co, if you want to use services such as ReentalP2P, Reenlever, dapp.reental.co you would have to create an external wallet (metamask, rabby...) to be able to use all the services with the same wallet.

What if there are any errors during the process?

These cases can occur and are reviewed by the technical team.
If something similar happens to you, contact support at soporte@reental.co.

What if my device doesn't have biometrics?

There's nothing going on.
If your device It has no fingerprint or facial recognition, You can use HumanWallet anyway.

In that case, the passkey is protected with the device security method, normally:

  • an PIN,
  • an Numerical code,
  • Or a system password.

In other words, it will work the same as when you unlock your computer or your mobile phone without biometrics.

Next step

Once your Human Wallet has been created, go to the section Real estate to explore projects and invest.